Our Approach
"The Esprinet Group is committed to the creation of sustainable value over time and believes that in order to achieve this result, it must balance the interests of shareholders with those of other stakeholders such as customers, suppliers, employees, bodies and associations in the reference territory.
This vision inspires both the formulation of the strategy and the subsequent operations.
Investors are increasingly asking companies to make a serious commitment to ESG (Environmental, Social, Governance) issues, and consequently the Group has been setting targets for some time now, including numerical ones, on various metrics that can indicate our path for improving on these issues as objectively as possible.
The combination of investor pressure, the centrality of human capital and the opportunities, including business opportunities, increasingly offered to economic operators with a strong ESG culture have inspired and will increasingly guide business decisions.
Close to the environment
Esprinet and the Environment
Our commitment to reducing and preventing direct and indirect impact on the environment, resulting from our activities.
Close to people
Esprinet and Social Aspects
We create actual relationships with our territories and support Social Policies that lead to the implementation of improved conditions to develop an Environmental, Human Resources and Governance strategy.
Financial statements
Sustainability Report
The Sustainability Report is the document published by the Esprinet Group annually, which gathers the main sustainability performance, and establishes also the Non-Financial Consolidated Statement of the Group.
The pillars of our strategy
The first and most important process the Esprinet Group has implemented in relation to its sustainability policy is listening to its stakeholders.
The second step is the definition of a set of objectives for each of the macro-areas relating to the environment, social and governance.
Then lastly, the implementation of concrete plans with a recursive process of assessing results, verifying deviations from objectives, subsequent revision and possible modification of action plans and their subsequent implementation.
Acceleration of inclusion policies and enhancement of human resources through the TIB (Together is Better) program.
In order to increase the level of satisfaction perceived by customers, staff training programs, procedural modifications and incentive systems were implemented.
Implementation of various local activities in respect and enhancement of the territory.
Together is Better
The Group continued the TIB - TOGETHER IS BETTER project in 2021: together we improve!
The TIB project is the hat of all the actions that are carried out to pursue customer satisfaction and employee satisfaction. The great moments of listening, the surveys, are important actions of the project that identify the steps to be taken to improve more and more.
2021 was the year that consolidated the goal of making customer satisfaction the Group's strategy, as a fundamental corporate cultural component.
Also for 2021, to measure the level of “Customer Satisfaction”, Esprinet listened to both employees and customers; this demonstrates that the level of employee satisfaction is linked to better performance and better service for customers.
The virtuous circle given by socio-economic well-being and the interconnection of all stakeholders is a cornerstone of the project.
Initiatives
Our initiatives for Sustainability
Corporate Social Responsibility is a relevant component for the Group; this is why we devote ourself concretely to different initiatives, by involving associations, employees, customers and suppliers.